Having a complete IT department is a costly exercise and not a viable option for many small to mid size SME organisations. Most organisations cannot afford to hire even one permanent IT employee.
And employing a contract IT support services firm doesn't always work well for your investment - they focus on fixing problems on the run and not managing your IT environment to prevent these problems from occurring.
Due to this environment, SMEs are often faced with many IT issues - server and email malfunctions, staff are left stranded and idle, SPAM, virus and other security threats imperil your data and company systems don't operate at optimal levels to fulfill business requirments.
And, every time there's a problem, there can be huge amounts of unproductive downtime, waiting for a technician to arrive to work on the issue.
Veracom can provide you with Fixed Cost IT Support and Management. We will take full resposibility for your IT.